Privacy policy

Privacy Policy
Last updated: May 2025

This Privacy Policy explains how Just Makers (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.justmakers.co.uk (“the Site”) or interact with us through our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information you provide directly:

  • Contact details: name, address, email, phone number

  • Order and payment details

  • Account information (if applicable)

  • Communications with customer support

Automatically collected:

  • IP address, browser/device details, pages visited, session data

  • Cookies and similar technologies (see Shopify’s Cookie Policy)

From third parties:

  • Shopify (eCommerce platform)

  • Payment processors

  • Analytics and marketing tools

2. How We Use Your Information

We use your data to:

  • Process and fulfil orders

  • Communicate with you about your order or our services

  • Provide customer support

  • Send marketing communications (with your consent)

  • Improve our website and services

  • Prevent fraud and comply with legal obligations

Legal basis for processing (UK and EU customers):
We process personal data based on contractual necessity, consent, legal obligation, or our legitimate interests.

3. Sharing Your Information

We share your information with trusted partners only when necessary:

  • Shopify (our platform provider)

  • Payment and delivery service providers

  • Marketing and analytics providers

  • Legal or governmental bodies when required

  • In the event of a business sale or restructure

We do not sell or rent your data.

4. Cookies

We use cookies to:

  • Operate and secure the website

  • Improve functionality and user experience

  • Collect analytics and usage data

You can control cookies in your browser settings. Learn more via Shopify's Cookie Policy.

5. International Transfers

If you are outside the UK, your data may be transferred to and stored in countries with different data protection laws. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

6. Data Retention and Security

We retain your data only as long as needed to provide our services or meet legal requirements. We take appropriate steps to secure your information, but no system is 100% secure.

7. Your Rights (UK and EEA Customers)

You may:

  • Request access, correction, or deletion of your data

  • Object to processing or withdraw consent

  • Request a copy of your data (data portability)

  • Restrict certain uses of your data

To make a request, contact: contact@justmakers.co.uk

If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Children’s Privacy

We do not knowingly collect data from anyone under 16. If we become aware of such data, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date.

10. Contact Us

If you have questions about this Privacy Policy or your data:

Email: contact@justmakers.co.uk
Address: Just Makers, Ripley Castle Courtyard, Ripley, Harrogate, HG3 3AY, United Kingdom